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Ziina Violet
Ziina Violet
Everything about your Ziina Violet membership.
Salt
What should I do if the SALT benefit doesn’t activate in the Ziina app?
How long does the SALT benefit remain active?
What happens if I don’t use my SALT benefit this month?
How many times can I use the SALT benefit?
What items are included in the benefit?
Where can I redeem the SALT benefit?
How do I activate the SALT benefit?
Who is eligible for the SALT benefit?
What is the SALT benefit included in Ziina Violet?
Ounass
Who should I contact if something goes wrong?
Can I use the Ounass cashback more than once?
What happens if I don’t use the full 100 AED?
Can I use the cashback on any Ounass order?
How does the 100 AED cashback work?
How do I activate the Ounass benefit?
Who is eligible for the Ounass benefit?
Bake My Day
Who should I contact if something goes wrong?
What happens if I don’t use my benefit this month?
Can I exchange, refund, or transfer the benefit?
Is delivery included?
What exactly is included in the benefit?
How many times can I use the benefit?
Where do I redeem the benefit?
How do I activate the Bake My Day benefit?
Who is eligible for this benefit?
What is the Bake My Day benefit?
Bateel El an
What happens if my QR code doesn’t work?
Where can I use the Bateel El’an benefit?
How many times can I use the benefit?
What drinks are included in the benefit?
How do I redeem my drink at Bateel El’an?
How do I activate the Bateel El’an benefit?
Who is eligible for the Bateel El’an benefit?
What is the Bateel El’an benefit included in Ziina Violet?
Yango
Who should I contact if I face issues?
Is Ziina in charge of the features and cashback policies for Yango Plus?
Can I transfer, refund, or exchange this benefit?
How long does the Yango benefit stay active?
I already have a Yango Plus subscription. Can I still use this benefit?
Is the Yango Rides cashback available everywhere?
What exactly does Yango Plus include?
Who is eligible for the Yango benefit?
What is the Yango benefit included in Ziina Violet?
NordVPN
NordVPN is not connecting. What should I try first?
Why is NordVPN saying my password is incorrect?
How do I activate my NordVPN subscription?
I already have a NordVPN plan. Can I still use this benefit?
Do I need a NordVPN account?
What is the NordVPN benefit included in Ziina Violet?
ClassPass
Who should I contact for issues related to my ClassPass account, credits, bookings, or plan changes?
Do ClassPass’s own terms apply to this benefit?
What happens to my ClassPass account if I cancel Ziina Violet?
How long does this benefit remain active?
Do ClassPass credits have cash value?
What if I choose a paid ClassPass plan?
How many ClassPass credits do I receive, and do they roll over?
When will my credits appear if I’m an existing user?
What happens if my ClassPass email is different from my Ziina email?
I already have a ClassPass account — can I still redeem the benefit?
I’m new to ClassPass — what should I do?
How do I activate my ClassPass benefit?
Who is eligible for this benefit?
What is the ClassPass Benefit included in Ziina Violet?
Washmen
Who should I contact for Washmen-related issues?
Who should I contact if the Washmen benefit doesn’t activate correctly inside the Ziina app?
What restrictions apply to the Washmen benefit, and do Washmen’s own terms apply?
Which Washmen services are included?
How does the 50 AED cashback work?
Do I need to use my Ziina card to get the cashback?
How do I activate my Washmen cashback?
What is the Washmen benefit included in Ziina Violet?
Deliveroo
Can I exchange Deliveroo benefit for cash or another perk?
Who should I contact if I have issues inside the Deliveroo app?
My Deliveroo promo code isn’t working. What should I do?
Can I transfer my Deliveroo code to someone else?
What happens to my Deliveroo subscription if I cancel my Ziina Violet plan?
How long does the Deliveroo Silver subscription last?
I already have a Deliveroo Plus membership. Can I still use this benefit?
How do I activate and redeem my Deliveroo benefit?
Who is eligible for the Deliveroo benefit?
What is the Deliveroo benefit included in Ziina Violet?
Letswork
Who do I contact for Letswork account or platform issues?
What if I choose a paid Letswork plan?
How many credits do I receive?
Will my credits appear instantly?
I already have a Letswork account. Can I still use the benefit?
Which email should I use on Letswork?
How do I activate my Letswork benefit?
Who is eligible for the Letswork benefit?
What is the Letswork benefit included in Ziina Violet?
CAFU
What terms apply to my use of CAFU services?
Who should I contact if something goes wrong with CAFU?
Can I transfer my CAFU benefit to someone else?
How long will my CAFU benefit last?
I'm an existing CAFU user. Can I still use this benefit?
How do I activate my CAFU benefit?
Who is eligible for the CAFU benefit?
What is the CAFU benefit?
Subscription or Cancellation
What happens to my promo codes if I cancel?
Will I be charged for late payments?
What is the grace period for annual plans?
Can I update my payment method?
How will I know my subscription is canceled?
Will I receive a refund if I cancel?
How do I cancel my subscription?
What happens if my wallet balance is too low at renewal?
When will I be charged?
What's the difference between monthly and annual plans?
Can I switch between monthly and annual plans?
How is my Ziina Violet subscription charged?
Do I need a Ziina Card to subscribe?
How do I subscribe to Ziina Violet?
Cashback
I didn't receive my cashback. What should I do?
What happens if a payment is reversed/refunded?
Where can I check when my cashback will be paid?
Do I need to activate anything to receive cashback?
What if I cancel Violet mid-month?
Does cashback roll over to the next month?
What is "Settled Cashback"?
What is "Qualified Cashback"?
Do I need to spend the full amount to receive cashback?
How is cashback calculated?
When do I receive my cashback?
How does Ziina Violet cashback work?