Business Account

If you’re not satisfied

What happens after I raise a complaint?

How can I contact Ziina to raise a complaint?

Where can I find the current fees and exchange rates?

Why did I receive less AED than expected from my foreign currency payment request?

Will I receive the full amount if I create a payment link in AED?

Why is there a difference between the exchange rate I see online and what's applied to my payment?

Can I avoid FX charges?

Will the FX fee affect the amount I receive?

Does Ziina charge FX fees?

What's a foreign exchange (FX) rate, and when does it apply?

What are the transaction fees for Tap to Pay?

How do I add my Ziina Card to my Apple Wallet?

Can I use Tap to Pay while connected to VPN?

How secure is Tap to Pay on Android?

Can I use Tap to Pay on Android on multiple devices?

How do I set up Tap to Pay on Android?

Does Tap to Pay on Android work on all devices?

How secure is Tap to Pay on iPhone?

Does Tap to Pay support refunds?

Are there any transaction limits or restrictions for Tap to Pay?

How will I know if a payment went through with Tap to Pay?

What cards and payment methods are supported with Tap to Pay?

Can I use Tap to Pay on iPhone on multiple devices?

How do I set up Tap to Pay on iPhone?

Does Tap to Pay on iPhone work on all devices?

How is Tap to Pay different from QR code payments?

Who can use Tap to Pay?

What is Tap to Pay?

What happens if my device is not compatible with passkeys?

How secure are passkeys compared to passwords and OTPs?

Is my biometric data shared with the app?

What if I lose access to the device where my passkey is stored?

Can I use my passkey on multiple devices?

How do I register a passkey?

How do passkeys work on mobile devices?

How are passkeys different from passwords?

What are passkeys?

How can I add/update my email address?

What number can I call to get support?

I'm getting an error message when signing up for a Ziina account

What is the difference between Personal, Professional, and Business accounts?

How do I provide feedback?

How do I report issues?

How can I reach out to Customer Support?

How do I close my account?

Can I access my Ziina account on my computer?

How can I change my mobile number?

How can I reset my Ziina pin?

How can I change my ZiiName?

How can I view my account statement?

How can I access or edit my account settings?

Can I enable Face ID with my Ziina Business?

Why do I need to share my contacts?

How can I download Ziina?

How do I use my NFC card?

What are payment links?

How do I receive a payment?

How much interest does Ziina charge?

What are the fees associated with using Ziina on my website?

What are the fees to use Ziina Business?

What are the transaction fees for Tap to Pay?

How much interest does Ziina charge?

What are the fees associated with using Ziina on my website?

What are the transaction limits for your Ziina Professional account?

What are the transaction limits for my verified Business account?

What are the fees to use Ziina Business?

Are there any fees for sending/receiving money for Ziina Business?

How can I start accepting international payments?

What are the benefits of referring a business to Ziina Business?

How can I refer a business to Ziina?

Am I eligible to use the ZiiBoard?

What is the ZiiBoard?

How can I send an invoice to a customer?

How can I generate an invoice via Ziina?

Can I accept payments in another currency through my payment link?

Does the link expire?

I want to send a payment link to a customer. How do I go about this?

How can I accept payments with payment links?

What is a ZiiLink?

Can I cash out to my personal bank account?

Do I pay a fee to cash out?

Which banks can I cash out to?

How long does it take to process my cash-out?

How can I cash out?

How fast is the money transfer?

Can I transfer money via IBAN?

Can I transfer money to my bank from the app?

What’s the money transfer limit I can send using Ziina Business?

How can I send a payment using Ziina Business?

How can I send money?

Can I use an international card to make a payment?

Which currencies does Ziina support for international payments?

Can I accept payments from international customers?

How do I receive money from people who aren’t on Ziina?

Can I refund a payment?

Do my customers need to download Ziina to pay me?

What payment methods are accepted?

How do I use Ziina to accept payments?

How can I add personalized branding to my Ziina Business account?

Why do I need to verify my identity (Emirates ID Verification)?

How do I get notified when my account gets verified?

How do I verify my account?

How do I register for a business account?

How can I open a Ziina Business account?

What is Ziina Professional?

How can I get paid with a QR code?

How to generate Ziina QR code for payments?

What is a payment QR code?

What type of card can you add to your Ziina wallet?

How can I add or remove cards from my Ziina wallet?

How can I add cash to my Ziina wallet?